Frequently Asked Questions
Everything you need to know about finding your perfect sleep.
How do I choose the right pillow for my sleeping position?
We recommend firm pillows for side sleepers to align the neck, medium-loft pillows for back sleepers, and soft, thin pillows for stomach sleepers to prevent strain.
What is your return policy and 'Sleep Trial'?
We offer a 30-night sleep trial. If you are not perfectly comfortable, you can return your pillow for a full refund, no questions asked.
Are your pillows hypoallergenic and dust mite resistant?
Yes, all our pillows feature OEKO-TEX certified fabrics and hypoallergenic fills, including our memory foam and microfiber collections.
How should I wash and care for my pillow?
Most of our pillows come with a machine-washable removable cover. For the inner core, we recommend spot cleaning or professional laundering depending on the material.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, and you will receive a tracking number via email once it ships.
Do you offer bulk discounts for hotels or interior designers?
Yes, we offer specialized wholesale pricing for bulk orders. Please contact our hospitality team through the 'Contact Us' page for a custom quote.